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The Old Granary Holiday Apartments

Crail

Terms and Conditions

for 'The Old Granary',  'Seagull's Rest' and 'Kittiwake's Corner'.

1. Bookings

Booking enquiries may be made by telephone to Susan Aird 01333 450362 or by e-mail to  susanaird17@outlook.co.uk or online.

Bookings for 'The Old Granary' are normally on a weekly basis from Saturday to Saturday, and for 'Seagull's Rest' and 'Kittiwake's Corner' are normally on a weekly basis from Friday to Friday. Short breaks are available throughout the year with the exception of July and August.  Bookings are from 4pm on the day of arrival to 10am on the day of departure.

To secure a booking, a deposit of £150 must be received by the owner for each week and/ or part week booked within 7 days of the booking being made.  Payment must be accompanied by a completed Booking Form which can either be downloaded and printed from the link on the  'Contact Us' page on the website or can be posted to you if requested.  Payments may be made by cheques made payable to Susan Aird, by bank transfer (Sort Code: 83 26 28  Account No: 00228844) or through Paypal.  By paying the deposit you will be deemed to have accepted the terms and conditions of letting.

The balance of payment is due no later than 4 weeks before the let commences.  If the balance is not paid by the due date, the booking will be deemed to have been cancelled.  Where the booking being made is within 4 weeks of the date of let, the full payment must be made at the time of booking.

The occupier must agree that the let is for holiday purposes only and that under the terms of the Private Housing Tenancies (Scotland) Act 2016, the let is not a private residential tenancy.

2. Cancellation of Booking* (Please also see Covid 19 Caveats on Covid 19 page)

The deposit is non-refundable and holiday cancellation insurance is strongly recommended.  If a cancellation is made within the 4 weeks prior to the let commencing, the full balance paid is non-refundable.

3. Availability

Should the property become unavailable due to circumstances beyond our control (e.g. fire or damage), all sums paid will be returned in full and our liability will be limited to the amount of rent paid.

4. Occupancy

The maximum occupancy for 'The Old Granary' and 'Seagull's Rest'  is 4 people and for 'Kittiwake's Corner' is for 3 people and only those named on the booking form may occupy the property.

5. Insurance

The owner will under no circumstances be held liable for any loss or damage to guests' property.  Guests are advised to have holiday insurance to cover any loss or damage to personal belongings.

6. Smoking

The property is strictly no smoking.  Should there be any evidence that guests have smoked within the property a charge of £50 will be made to cover the additional cleaning costs.

7. Pets

No pets may be kept in the property without prior agreement with the owner.  One well-behaved, fully house-trained dog is permitted with prior agreement but the dog must not be left unattended within the property and must not be allowed on any soft furnishings within the property or in the bedrooms.

8. Children

No children under the age of 6 are permitted in Kittiwake's Corner.

9. Conduct of Tenancy

The occupiers must ensure that they refrain from any conduct which could give rise to annoyance of any kind to the neighbours.

Upon departure the property must be left in the same clean and tidy condition as it was found.  Where the property is rented for more than one week, access must be given to the property for cleaning purposes.

10. Damage

There is an inventory of furnishings and equipment in the property.  Guests should, in their own interests, check this on arrival and report any deficiencies otherwise they may be held liable for any loss or damage during the period of coccupation.  Guests will be liable for any loss or damage other than fair wear and tear.

11. Security

The property must be left secure at all times and the keys left at the end of the tenancy as instructed.  If the keys are not left at the end of the tenancy, the owner reserves the right to have the locks changed at the guest's expense in order to secure the property for in-coming guests.

12. Complaints

Any complaints regarding the property should be made to the owner who will make every effort to rectify the issues but will not be responsible for any losses incurred.

13. Website

The information given on this website is given in good faith.  We reserve the right to make changes in the interests of improvement.

All links to external websites are provided for interest only and we cannot be held responsible for the content of these websites.

 

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